ASQ1001 in Grand Rapids, Michigan was founded in 1953. It is affiliated with the American Society for Quality (ASQ), an international organization that is helping to create better workplaces and communities, worldwide.
Our local section provides opportunities to increase Knowledge through education and training, workshops and certification. Networking takes place among more than 400 active members through monthly meetings, LinkedIn, and other professional activities. Members benefit from finding employment postings, volunteering for the section and community events, publishing appropriate professional papers and seeking advancement to Senior and Fellow status in ASQ.
ASQ1001 has proudly lead West Michigan companies into the 21st Century and continues to be the “global voice of quality” in West Michigan and beyond.
Why Participate in the Grand Rapids Section? Increased member value through...
Did you know November is National Quality Month as well as
National Beard Month National Diabetes Month
National Native American Month National Novel Writing Month
Alzheimer’s Disease Awareness Month American Diabetes Month,
National Pomegranate Month and,
In 1863, Abraham Lincoln, gave a famous speech that became known as the Gettysburg Address and that he declared the last Thursday of November to be a National Day of Thanksgiving.
November begins on the same day of the week as March every year and also February except in leap years
November in the Northern Hemisphere is the seasonal equivalent to May in the Southern Hemisphere and vice versa
Around November 17, the Leonid meteor shower reaches its peak
You probably didn’t know
… that for ASQ 1001. November 14th is our “give back to the community” food drive. Please bring a donation of non-perishable food items (or cash) to this meeting. Every year, we distribute the donations to area charities such as God’s Kitchen.
ASQ Presents! November 14, 2013
Michael Hirt, Warranty Manager for ADAC Automotive, will be the main speaker and his topic is Customer Satisfaction: Inside and Out.
In Michael’s words …
“Today’s environment of immediate satisfaction and worldwide communication requires on target response to our customers’ needs weather its B2B, Business to Business or B2C, Business to Customer.
Not all positions have a direct communication to the Organizations Customer although each of our positions has a response to those that do. External Satisfaction is a result of Internal Satisfaction.
Our Customers define Quality. Understanding the requirements is that first step.”
A little about Michael …
He is the Warranty Manager for ADAC Automotive , a global supplier for the Automotive industry. His current responsibilities also include Quality Systems Lead Auditor for the Corporation. Past position responsibilities include Customer Liaison Manager, SBU Quality Manager and Quality Engineer.
His 30 years of experience include Quality Management, Quality Engineering, and Supplier Quality Management in the Automotive and Office Furniture industry.
Michael participates in the ASQ Management Division as a Liaison for the ASQ CMQ/OE Exam and is Chair elect for the exam committee. He is past Chairman of the Original Equipment Supplier Association Warranty Council and currently sits on the Board of Directors.
Michael has taught classes and seminars in : Statistical Quality Control, Quality Function Deployment, Statistical Applications, Supplier Quality Auditing, and Problem Solving.
He is Certified by the ASQ as a Certified Manager of Quality/ Organizational Excellence, Certified Quality Engineer, Certified Quality Auditor, and Certified Quality Technician. He is a past Chairman of the ASQ Grand Rapids Section 1001.
Please sign up now at http://asq1001.org/events.php?month=11&year=2013
One last thought
November ASQ Presents! is the final member meeting of 2013 and is my final member meeting as Chair. Thank you so much for your support – 2 ½ years have gone by quickly and provided me with not only some challenges but most assuredly, pride in you, the members of Section 1001. Please continue to support the Incoming Chair, Jim Anderson and the Section Leadership Team.
Thank you Section 1001 and Section Leadership Committee!
Section 1001 Chair
Save the Date and sign up now!
November 14, 2013
The Bluff Banquet Center
Signup link: http://asq1001.org/events.php
AGENDA (except December)